ppvi4 Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") is issued by ppvi4 ("we", "us", "our", "the Platform") and governs the collection, processing, storage, transfer, and deletion of personal data provided by or collected from users ("you", "Player", "User") of the ppvi4 website and mobile interface, including all associated gaming, betting, payment, and customer support services (collectively, "the Platform").

By registering an account or otherwise using the ppvi4 platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of and must be read together with the ppvi4 Terms and Conditions. If you do not agree with any part of this Policy, you should not use the ppvi4 platform.

Information We Collect

ppvi4 collects personal data through two primary channels: information you provide directly when you register and use the platform, and information collected automatically as a result of your interaction with the platform.

Information You Provide Directly

When registering, verifying your account, making deposits or withdrawals, or contacting ppvi4 support, you may provide the following categories of personal data:

Information Collected Automatically

When you access and use the ppvi4 platform, certain technical and behavioural data is collected automatically by our systems. This includes:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network carrier
• Usage data: pages visited, time spent on each page, click and tap patterns, navigation paths, games played, bet amounts placed, and session duration
• Location data: approximate geolocation derived from your IP address, used to verify access from Bangladesh and to comply with regional access restrictions
• Cookie and tracking data: session identifiers, preference cookies, and analytics data collected via first-party tracking scripts embedded on the platform

How We Use Your Information

ppvi4 uses personal data only for defined, legitimate purposes. We do not use your data for any purpose beyond what is described in this Policy. The specific purposes for which we process personal data are:

• Account creation and management: processing your registration, authenticating your identity, maintaining your account, and managing your gaming and betting activity on the platform
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other accepted payment methods, and maintaining accurate financial records
• Identity verification and KYC compliance: verifying that players meet the 21+ age requirement and confirming the authenticity of identity and payment documents submitted during the KYC process
• Fraud prevention and anti-money laundering: monitoring account activity to detect and prevent fraud, account takeover, money laundering, and other financial crime, as required by applicable regulations
• Responsible gaming: monitoring gameplay patterns to identify signs of problem gambling and to deliver responsible gaming tools such as deposit limits, session reminders, and self-exclusion options
• Customer support: responding to your enquiries, complaints, and requests, and maintaining records of support interactions to ensure consistent service quality
• Platform improvement: analysing aggregated and anonymised usage data to improve platform performance, game offerings, user interface design, and the overall player experience

Where ppvi4 uses your data for direct marketing purposes — for example, sending you information about promotions, bonuses, or seasonal offers — you will have the opportunity to opt out of such communications at any time by contacting support at [email protected]. Players who have activated self-exclusion will not receive any marketing communications for the duration of their exclusion.

Legal Basis for Processing

ppvi4 processes personal data only where a valid legal basis exists for doing so. The following legal bases apply to the processing activities described in this Policy:

Contractual Necessity

The processing of identity data, contact data, financial data, and gaming activity data is necessary to perform the contract between you and ppvi4 — that is, to provide the Services you have registered for, including account management, payment processing, game access, and customer support.

Legal Obligation

Processing for identity verification, KYC compliance, anti-money laundering monitoring, and fraud prevention is necessary to comply with legal obligations applicable to the operation of an online gaming and payment services platform.

Legitimate Interests

Processing for platform security, fraud detection, and platform improvement is carried out on the basis of ppvi4's legitimate interests in operating a secure and reliable service. Where this basis is relied upon, ppvi4 has assessed that its interests are not overridden by the rights and interests of players.

Consent

Where ppvi4 processes your data for direct marketing purposes or for any non-essential purpose beyond those described above, ppvi4 will rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw consent, contact [email protected].

Sharing Your Information

ppvi4 does not sell, rent, or trade personal data to third parties. Personal data is shared with third parties only in the following limited and specific circumstances:

• Payment processors and mobile wallet providers: bKash, Nagad, Rocket, Upay, and other payment service providers receive only the minimum financial data necessary to process your specific deposit or withdrawal transaction. ppvi4 does not share your full account profile with payment providers.
• Identity verification and KYC service providers: third-party verification specialists may receive identity documents and personal data strictly for the purpose of conducting age and identity verification checks required by ppvi4's compliance obligations.
• Regulatory authorities and law enforcement: where ppvi4 is required by applicable law, court order, or regulatory instruction to disclose personal data to a government body, law enforcement agency, or regulatory authority, ppvi4 will comply with that requirement. ppvi4 will not notify you of such disclosure where doing so would be unlawful or would compromise an investigation.
• Platform technology providers: infrastructure, hosting, analytics, and security service providers who support the operation of the ppvi4 platform may process limited technical data as data processors acting under ppvi4's instruction and subject to confidentiality obligations.

Payment Data and Financial Information

ppvi4 treats financial data with the highest level of care. When you make a deposit using bKash, Nagad, Rocket, Upay, or a bank transfer, the payment details you provide are transmitted directly to the relevant payment processor over an SSL-encrypted connection. ppvi4 does not store full mobile wallet PINs, bank account passwords, or complete card numbers on its own servers.

Transaction records — including deposit amounts, withdrawal amounts, dates, and the payment method used — are retained by ppvi4 for the purposes of account management, financial dispute resolution, and compliance with anti-money laundering record-keeping requirements. These records are stored securely and are accessible only to authorised ppvi4 personnel and, where legally required, to regulatory authorities.

Cookies and Tracking Technologies

ppvi4 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse how players use the service. The following categories of cookies are used on the ppvi4 platform:

Cookie Categories

• Strictly necessary cookies: these cookies are essential for the platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing cookies. Without them, basic platform functions such as logging in and maintaining your session would not work.
• Functional cookies: these cookies remember your platform preferences, such as your preferred language, display settings, and whether you have previously accepted this Policy. They improve your experience but are not required for the platform to operate.
• Analytics cookies: these first-party cookies collect anonymised data about how players navigate and use the platform, which pages are most visited, and where players encounter difficulties. This data is used solely to improve the platform and is never linked back to an individual player's identity.

You may manage cookie preferences through your mobile browser settings. Disabling strictly necessary cookies will prevent the platform from functioning correctly. ppvi4 does not use third-party advertising cookies or cross-site tracking technologies.

Data Retention

ppvi4 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

When the applicable retention period expires and no legal obligation requires continued retention, ppvi4 will securely delete or anonymise the relevant personal data. Players may request early deletion of their personal data subject to the limitations described in Section 9 of this Policy.

Your Data Rights

As a player on the ppvi4 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact ppvi4 support at [email protected]. We will respond to your request within a reasonable timeframe and in any event no later than 30 days from receipt of a valid request.

• Right of access: you may request a copy of all personal data that ppvi4 holds about you, including the categories of data held, the purposes for which it is processed, and the third parties with whom it has been shared
• Right to rectification: you may request that inaccurate or incomplete personal data held by ppvi4 be corrected or completed without undue delay
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where the data has been processed unlawfully — subject to overriding legal retention obligations
• Right to restriction: you may request that ppvi4 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being verified following a rectification request
• Right to data portability: you may request that ppvi4 provide your personal data in a structured, commonly used, and machine-readable format so that it can be transferred to another service provider where technically feasible
• Right to object: you may object to the processing of your personal data where ppvi4 relies on legitimate interests as the legal basis, or where data is processed for direct marketing purposes — in which case ppvi4 will cease that processing immediately

Please note that some of these rights are subject to limitations. For example, ppvi4 cannot delete transaction records or KYC documents before the applicable regulatory retention period has expired. Where ppvi4 is unable to fully comply with a request, we will explain why and outline any alternative steps available to you.

Security Measures

ppvi4 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption across all platform pages and API endpoints, secure server infrastructure with restricted physical and logical access controls, encrypted storage of sensitive personal data at rest, regular security assessments and vulnerability testing of platform systems, and staff training on data protection and information security obligations.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ppvi4 will take immediate steps to contain the breach, notify affected players without undue delay, and take all reasonable measures to mitigate the impact.

Children's Privacy

The ppvi4 platform is strictly for adults aged 21 and above. ppvi4 does not knowingly collect or process personal data from any person under the age of 21. If ppvi4 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed without notice.

If you believe a person under 21 has registered on the ppvi4 platform, please notify us immediately at [email protected]. Parents and guardians are encouraged to use parental control tools available on mobile devices and network providers to restrict access to online gaming platforms.

Changes to This Privacy Policy

ppvi4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When a material change is made to this Policy, ppvi4 will publish the updated version on the platform and update the effective date shown at the top of this document. Where the change materially affects how your personal data is processed, ppvi4 will make reasonable efforts to notify you directly via the email address associated with your account.

Your continued use of the ppvi4 platform after the effective date of any update to this Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the platform and may request account closure by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way ppvi4 handles your personal data, please contact our dedicated data support team. We aim to respond to all privacy-related enquiries within 5 business days. Support is available 24/7 in both English and Bengali, aligned to Bangladesh Standard Time (BST, UTC+6).